How to Compare Medical Transportation Services

Choosing the medical transport service that meets your needs doesn’t have to be a hassle when you consider the following:

Step 1:  Know which transport mode is needed.  Long distance medical transport can be done by air, rail or sea, while short distance needs can be met with an ambulance from a nearby hospital or a 911 call.  More often than not, during emergency situations, you don’t have the luxury of time to choose the medical transport you need.  A 911 call will dispatch the city’s contracted ambulance service, whether by helicopter or ambulance, depending on the nature of the emergency. And you won’t have much say in choosing which medical transport is used.  Otherwise, a non-emergency situation gives you the latitude to make a more informed choice, often a function of budget and efficiency of service.

Step 2:  Compare medical transport companies and your best place to do a comparative evaluation is online.  A simple Google search will turn up hundreds of them and it can be quite a challenge sorting through those companies.  But be guided with the following:

medical transportation services

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* Your best bets are companies with at least 5 years of experience in the business.  In general, if a company lasted so long, it would have nurtured a reputation it would not want blemished for a any reason.
* Go for companies with a 24 X 7 operation and help desk especially if you’re looking at long distance travel within continental USA or overseas.
* You may not be able to check it online, but a company with a lousy safety record is something to avoid.  In this regard, you may need some references from doctors, healthcare professional and people who have been in the same situation.
* You can’t go wrong with a company that also serves the government or reputable companies and hospitals.  The more clients, the better.
* Be sure the company has adequate fleet of medical transport vehicles.  The last thing you want is situation where it can provide you the vehicle when you need it the most.

Step 3:  Check your health insurance if it covers medical transport.  Chances are it does but only partially for non-emergency cases.  You could also ask for their preferred medical transport firms to facilitate reimbursement.

For non-emergency situations, your finances would be a major factor in choosing the medical transport.  When you do your comparative evolution, the important thing to remember is to compare apples with apples.  Unfortunately, this can be easier said than done as each company packages its services differently.  But you can still try by using the distance, mode of transport and basic services like oxygen tank, stretcher or wheelchair support as the common denominators for comparison.


  1. zandro30 says:

    Regarding your statement on Step 3, I think that an Insurance Company should and must cover medical transportation whether it is an emergency or a non-emergency case. For example, in the Philippines, where large hospitals are usually located in the capital cities, transporting patients from the district hospitals using the ambulance would cause about 50$ or 2,500 php.

  2. @tuesday_rn says:

    Lucky enough for those living in highly industrialized countries where they can compare medical transportation services. Working as a registered nurse and a clinical instructor for so many years, medical transportation services is very poor her in the Philippines. All that is in the blog is highly significant in comparing medical transportation services but none of these may be applicable here in the Philippines. Like in Step 1, when a client would call for an ambulance or any mode of transportation of his choice, this does not really apply in the Philippines because most of the transportation services does not have enough equipments to save the patient while on travel. This is something that should be read by government officials to help decrease mortality rates.

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