What you need to know to become a Bill Collector

Surely bill collecting is not a job you have dreamt when you were a child but it is highly profitable nowadays. Plus, you don’t even need to have a college degree when you apply for this job. Aside from that, students, single mothers, and housewives are starting to apply for this job as it can be conveniently done at home. Bill collectors do not have to go door to door or face the debtors they can just call or email them. But more than these motivations, you must also consider the skills needed for this kind of work.

First of all, a complete set of communication skill is a must. You must know how to talk and deal with different kinds of people. Remember that the people you are going to talk to are individuals who cannot afford to pay the due amount, while some just simply refuse to pay. So be ready to face possible hostile treatment from them. Patience is very important as well as articulate manner of speaking. Be empathic to their situation but persuade them to pay because that is your main objective. Do not forget that there are laws which protect these debtors so avoid using abusive tactics. For instance, start by writing to them first, and do not call them when they are working. Be professional and courteous to them. Aside from that, consider that a strategy you have used for one debtor may not work for another, so be sure to adapt well to each individual assigned to you.

Although, a degree is not required for bill collectors, it is highly beneficial if you have taken communication and finance courses. These can help you communicate better and assess well how best to approach the debtors. Further, it is also helpful if you are certified by ACA or the American Collectors Association as it adds credibility to your status. Moreover, becoming a member of The Association of Settlement Companies (TASC) or the International Association of Professional Debt Arbitrators (IAPDA) is a great way to gain more contacts. They may even offer trainings on the different methods of debt collection.

bill collector

Photo source: http://www.flickr.com/photos/rafa_luque/7485031008/

Lastly, it is not enough that you have that will and guts to be a bill collector. You need to be good in handling conversations and have that thick skin to be able to convince the debtors to pay. It is indeed a challenging job but with further education and association with organizations, you can polish more your skills. You can succeed and even earn great compensations as a bill collector.

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